Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CNLeonardtown, MDCustomer since Dec 2016
“Very responsive and friendly over the phone”
- MBAnonymous, Leonardtown, MDCustomer since Jan 2013
“You are always just a phone call away.”
- LGHollywood, MDCustomer since Apr 2015
“When I purchased my first vehicle in 2015, I had no clue how to go about getting insurance or what I was looking for. Upon a recommendation from someone else, I contacted Jake who met with me right away and got my coverage into place, making me feel comfortable about my decisions. While I have never had to put in a claim with my insurance, I feel comfortable with your staff should I ever need to call with questions.
Unfortunately, there was a small period of time that I was late on my monthly premiums. Your staff, especially Lisa, always communicated to me on deadlines to make sure I had coverage. While it was embarrassing to have to make late payments, your staff has never made me feel that way and has always been very helpful. I have recommended Erie (Old Towne- Jake Kuntz) to several friends for not only auto insurance, but home owners insurance as well when I worked in the real estate business. ”
- CHAnonymous, Avenue, MDCustomer since Jan 2002
“Helpful”
- SMCalifornia, MDCustomer since May 2017
“Always available for me to speak with an agent, flexible with communication via email. Thank you ”
- DGAnonymous, Hollywood, MDCustomer since Jun 2019
“Anytime I have had a question pertaining to our auto or home owners policy there was always a quick response to the issue.”
- JHLexington Park, MDCustomer since Nov 2009
“Everyone is always willing to help and answer all questions.”
- KPLeonardtown, MDCustomer since Jan 2012
“personalized care”
- DTAnonymous, Great Mills, MDCustomer since Jan 2001
“Everyone is always so helpful! ”
- PMAnonymous, Forestville, MDCustomer since Jan 2010
“Erie Insurance has carried my business insurance since 2005. They are always knowledgeable, professional and courteous. I am fortunate enough to have my office in the same building, the personnel have been friendly and helpful whenever I need anything like restarting my computer when I am working remotely and accepting documents my clients leave for me when I am unavailable. Thank you, Erie Insurance/.”
- WGAnonymous, Tall Timbers, MDCustomer since Jun 2016
“friendly and efficient service when I pay my bills or when I have a question about one of my policies”
- GGAnonymous, Lusby, MDCustomer since Jan 2016
“Most of us typically feel that insurance companies are going to take advantage of us when there is a need. In the two cases we had a need, your people were there. The local staff was very helpful while the headquarters folks were extremely cooperative and fair. Kind of people we like to do business with.”
- JNAnonymous, Leonardtown, MDCustomer since Aug 2012
“Friendly and knowledgeable.”
- RRAnonymous, Chester, VACustomer since Jun 2004
“You always have exceptional customer service!”
- KNAnonymous, Mechanicsville, MDCustomer since Dec 2001
“Great customer service. Always prompt with whatever my needs are. ”